PRIVACY POLICY

1. Who we are

Nee Designs Pty Ltd

• Address: 12 Braeside Drive, Braeside, Victoria 3195, Australia
• Email: admin@importauthority.com.au
• Phone: +61 406 455 455

2. What personal information we collect

We may collect the following types of personal information:

• name, business name and contact details;
• email address and phone number;
• login credentials and account information;
• billing and payment details (processed via third party payment providers);
• documents and information you upload to the Portal (including vehicle-related data);
• technical information such as IP address, browser type and usage logs.

We only collect personal information that is reasonably necessary to provide our Services.

3. How we collect personal information

We collect personal information when you:

• create or use an account on the Portal;
• upload documents or submit information;
• communicate with us;
• make payments through the Portal;
• interact with the Portal (including via analytics tools).

4. How we use personal information

We use personal information to:

• provide, operate and maintain the Services;
• verify identity and manage accounts;
• process payments;
• communicate with you about your account or Services;
• improve Portal functionality and security;
• comply with legal and regulatory obligations.

We do not sell personal information.

5. Disclosure of personal information

We may disclose personal information to:

• service providers who assist us in operating the Portal (such as hosting, analytics and payment processing);
• professional advisers (lawyers, accountants);
• regulators or authorities where required by law.

Some service providers may store data on servers located outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle personal information in a manner consistent with the Australian Privacy Principles.

6. Security of personal information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no system is completely secure and we cannot guarantee absolute security.

7. Retention of information

We retain personal information only for as long as necessary to provide the Services or comply with legal obligations. When no longer required, information is securely deleted or de-identified.

8. Access and correction

You may request access to, or correction of, personal information we hold about you by contacting us using the details below. We will respond in accordance with the Privacy Act.

9. Complaints

If you have a concern about how we handle personal information, please contact us first so we can attempt to resolve the issue.

If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

10. Cookies and analytics

We use essential and analytics cookies to operate and improve the Portal. Further details are set out in our Cookie Policy.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on the Portal.

12. Contact us

For questions, access requests or complaints, contact: