TERMS OF USE

1. Our Services

The Portal provides account-based access to tools, information, document upload and related services connected with vehicle importation, compliance and associated administrative processes (Services). The Services are intended primarily for business and professional use.

2. Eligibility

You must be at least 18 years old and have legal capacity to enter into binding contracts to use the Services.

3. Accounts and Security

You may be required to create an account. You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. You must notify us immediately of any unauthorised use of your account.

4. Acceptable Use

You must not:

• use the Services for any unlawful purpose;
• interfere with or disrupt the security or operation of the Portal;
• upload malicious code, viruses, or harmful material;
• attempt to gain unauthorised access to systems or data;
• use the Portal in any way that could damage our reputation or goodwill;
• copy, modify, distribute or reverse engineer any part of the Portal.

5. Your Content

You retain ownership of any documents or data you upload (Your Content). By uploading Your Content, you grant us a limited licence to use, store and process it solely to provide the Services.

You are solely responsible for ensuring Your Content is accurate, lawful and does not infringe any third-party rights.

6. Fees and Payment

Some Services may be subject to fees. All fees are quoted in Australian dollars and are payable in advance unless otherwise stated. Fees are non-refundable unless required by law or expressly stated.

We may change our fees at any time by providing reasonable notice.

7. Intellectual Property

All intellectual property in the Portal (excluding Your Content) is owned by or licensed to us. You may not use our trademarks, logos or branding without our prior written consent.

8. Third-Party Services

The Portal may integrate with or link to third-party services (e.g. payment processors). Your use of those services is subject to their own terms and policies. We are not responsible for third-party services.

9. Disclaimer

The Services are provided "as is" without warranties of any kind. We do not guarantee that the Portal will be error-free, uninterrupted or secure.

Information provided through the Portal is general in nature and does not constitute legal, financial or professional advice. You should obtain independent advice where appropriate.

10. Limitation of Liability

To the maximum extent permitted by law:

• we exclude all liability for indirect, incidental, special or consequential loss;
• our total liability to you for any claim is limited to the fees paid by you in the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded by law (including under the Australian Consumer Law).

11. Indemnity

You agree to indemnify us against any claims, losses or damages arising from your breach of these Terms or misuse of the Services.

12. Suspension and Termination

We may suspend or terminate your access to the Portal at any time if you breach these Terms or for any other reason at our discretion. You may also close your account at any time by contacting us.

On termination, your right to use the Services ceases immediately. We may retain Your Content as required by law or for legitimate business purposes.

13. Privacy

We handle personal information in accordance with our Privacy Policy.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Portal after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of Victoria.

16. Contact Us

For questions about these Terms, contact: